Right to File a Complaint
If you believe your rights have been violated, you are entitled to file a complaint with us, the Secretary of the Department of Health and Human Services, Medicare, or your State Board of Pharmacy. All complaints will be kept confidential, and will not affect your treatment under any circumstances. If your complaint is not resolved within 5 working days, you may submit a formal grievance to Ethical Factor Rx.
Contacting the Compliance Officer
Ethical Factor Rx:
compliance@ethicalfactorrx.com
4213 Birney Av suite 4, Avoca PA 18641
Other Contacts
Secretary of the Department of Human Services:
https://www.hhs.gov/conscience/complaints/index.html
800-368-1019
MEDICARE:
medicare.gov
1-800-MEDICARE
State Board of Pharmacy:
http://www.nabp.pharmacy/boards-of-pharmacy/